Skip Navigation Website Accessibility
  Ph: 802-496-2708

Store Policy/Deposits and Returns

KAYAK, CANOE, & SUP DEPOSIT POLICY – All deposits on kayaks, canoes, and SUPs are non-refundable. These deposits can only be used towards paddle craft. If the paddle craft is a Special Order the deposit can only be used for that Special Order.

**No refunds on clearance items
**No refunds on used/demo merchandise
**Return for store credit or exchange within 14 days
**All tags must be attached with the item
**Customer responsible for all shipping costs

Our shipping calculators are for the Continental USA. For all other destinations there will be additional shipping charges.  We will email or call to request additional payment before any items are sent.

DEPOSITS are processed at the time an order is placed. Balances must be paid in full upon arrival of the order. Orders must be picked up within 30 days of their arrival.

KAYAK, CANOE, & SUP RETURN POLICY – All sales are final on kayaks, canoes, and SUPs. If there is a manufacturer’s defect or shipping damage, we will do our best to work with the manufacturer/shipper to rectify the issue.

SPECIAL ORDERS – Deposits are required and non-refundable on all special orders. These include kayaks, canoes, SUPs, roof racks, skis, ski boots, packs, clothing, and footwear. All sales are final on special orders.